Privacy Policy

This Privacy Policy defines the rules for the collection, processing, and use of personal data obtained from you by the online store website sklep.hemar.com.pl, operated by HEMAR Family Sp. z o.o., located in Wola Hankowska, Dworska Street 12, 42-233 Mykanów,

registered under KRS number 0000819906

VAT ID 5732481160

REGON 151998926

Providing personal data and consenting to its processing are completely voluntary. All personal data provided to us are processed only to the extent and for the purpose to which you have consented. If you do not provide the necessary data for the execution of the order and do not consent to their processing, unfortunately, we will not be able to process your order.

At any time, you have the right to update or completely delete your personal data.

We assure you that our company adheres to a restrictive personal data security policy. We make every effort to respect your privacy and take all actions to ensure that your personal data is secure.

1. Who is the data administrator of sklep.hemar.com.pl?
The data administrator of sklep.hemar.com.pl, responsible for ensuring the security of your personal data, is the company: HEMAR Family Sp. z o.o. Sp.k., located in Wola Hankowska, Dworska Street 12, 42-233 Mykanów, registered under KRS number 0000073407, VAT ID 5732481160, REGON 151998926

The administrator has notified the data set to the General Inspector for Personal Data Protection (GIODO).

2. How do we protect your personal data?
The administrator, along with the notification to GIODO, has implemented a personal data security policy in sklep.hemar.com.pl, ensuring effective protection of your personal data.

Technical and organizational measures have been applied to ensure the protection of the processed data in accordance with the requirements specified in the personal data protection regulations, including the regulation of the Minister of Internal Affairs and Administration of April 29, 2004, on the documentation of personal data processing and the technical and organizational conditions that should be met by devices and computer systems used for personal data processing (Journal of Laws No. 100, item 1024) and the guidelines of the General Inspector for Personal Data Protection.

The administrator has fulfilled all legally required obligations in the field of personal data protection.

3. Why and what personal data do we ask for?
The online store will collect the following personal data from you when making purchases and during the registration process:

First and last name or company/institution name – necessary for issuing the sales document and addressing the shipment; Address (street, house number/apartment number, postal code, and city) – necessary for addressing the shipment; Email – necessary for logging into sklep.hemar.com.pl and communication; Phone number – necessary for selecting certain delivery methods (required by carriers). Data provided during registration are processed only by sklep.hemar.com.pl and are not used in any other way.

In cases where you choose delivery to a different address than indicated during registration or placing an order, we additionally ask for:

First and last name or company/institution name – necessary for addressing the shipment; Address (street, house number/apartment number, postal code, and city) – necessary for addressing the shipment; Phone number of the recipient of the shipment – necessary for selecting certain delivery methods (required by carriers).

In cases where you choose to issue a sales document to different data than indicated during registration or placing an order, we additionally ask for:

First and last name or company/institution name – necessary for issuing the proof of sale; Address (street, house number/apartment number, postal code, and city) – necessary for issuing the proof of sale; VAT ID number – necessary for issuing the proof of sale.

Newsletter Subscription

In the case of newsletter subscription and consent to receive it during the registration process or placing an order, we only ask for your email address, to which commercial information from the Administrator will be sent, from which you can unsubscribe at any time by logging into your account on sklep.hemar.com.pl or by clicking the unsubscribe link located at the bottom of each newsletter.

Sharing Information

To fulfill the contract, the online store may share the data collected from you with the following entities: courier companies, payment system operators. In such cases, the amount of data transferred is limited to the required minimum. In addition, the information you provide may be made available to the appropriate public authorities if required by applicable law.

4. What are your obligations?

The online store makes every possible effort to secure your data and protect it against actions of third parties. We use all necessary security for servers, connections, and the Website to protect your data. All connections related to electronic payments, if you choose this option, will occur via a secure encrypted connection. However, the actions we have taken may prove insufficient if you do not keep your login and password to the Website confidential and do not share them with third parties. Please remember that the online store will never ask you to provide them, except when logging into the Website and changing your account password. To prevent unauthorized use of your account, please log out after using the Website.

5. How can you use your rights?
You have the option to view and edit your data at any time within the Website after logging in using your email address and password. If you forget your password or encounter other login problems, please contact us at hemar@hemar.com.pl. You have the right to request information about the content of the data stored about you, as well as the right to request changes, blocking, or deletion of data, and the right to correct errors, complete or update your data. You also have the option to object to the processing of your personal data for marketing purposes. Please contact us at hemar@hemar.com.pl for this purpose.

Other Websites

Links to other websites may periodically appear within the Website. These websites operate independently of the Website and are not in any way supervised by the online store. These sites may have their own privacy policies, which we recommend you familiarize yourself with. The online store is not responsible for the data handling policies of these sites.

What data do we automatically collect when using the Website?
a. sklep.hemar.com.pl (server)

The information technology system used by sklep.hemar.com.pl automatically collects in logs the data related to the device you use to connect to the Website. This data is collected only for statistical purposes and includes: device type, operating system, type of internet browser, screen resolution, color depth, IP, internet service provider, or the address of entry to sklep.hemar.com.pl and is used only in the process of optimizing sklep.hemar.com.pl to ensure the greatest comfort of use.

This data is never combined with the data mentioned in point 3 and only constitutes material for statistical analysis and system error correction mechanisms.

b. sklep.hemar.com.pl (cookies)

The Website uses "cookies" technology, i.e., text files placed on your device, to enable sklep.hemar.com.pl to recognize and tailor the Website to your needs.

The Website uses cookies to:

remember login;
remember the contents of your cart;
remember your display preferences for sklep.hemar.com.pl;
create statistics and reports on the functionality of sklep.hemar.com.pl. If you do not agree to the placement of cookies on your device, you can block their placement by configuring your web browser accordingly. Information on how to do this can be found in the help files of your web browser. Unfortunately, if you block cookies from sklep.hemar.com.pl, we cannot guarantee its correct functioning.
If you agree to the placement of cookies on your device but would like to delete them after visiting sklep.hemar.com.pl, you can do so without risk and information on how to do this can be found in the help files of your web browser.

c. Google Analytics (cookies)

Google Analytics uses "cookies" technology, i.e., text files placed on your device, to enable sklep.hemar.com.pl to analyze traffic sources and the way visitors use it. Google collects data on its servers obtained from the placement of cookies on devices and uses this information to create reports and provide other services related to traffic and Internet use. Google may also share this information with third parties if required to do so by law or if such persons process this information on behalf of Google.

This data is never combined with the data mentioned in point 3 and only constitutes material for statistical analysis and system error correction mechanisms.

If you do not agree to the placement of cookies on your device, you can block their placement by configuring your web browser accordingly. Information on how to do this can be found in the help files of your web browser. Unfortunately, if you block Google cookies, we cannot guarantee the correct functioning of sklep.hemar.com.pl.

If you agree to the placement of Google cookies on your device but would like to delete them after visiting sklep.hemar.com.pl, you can do so without risk and information on how to do this can be found in the help files of your web browser.

d. Google AdWords (cookies)

Google AdWords uses "cookies", which are text files placed on your device, to enable sklep.hemar.com.pl to evaluate the correctness and effectiveness of its advertising activities using the AdWords network. Google collects data obtained from placing cookies on devices on its servers and uses this information to create reports and provide other services related to internet traffic and usage. Google may also transfer this information to third parties if required by law or if these parties process such information on behalf of Google.

These data are never combined with the data mentioned in point 3 and are only used for statistical analysis and system error correction mechanisms.

If you do not agree to have cookies placed on your device, you can block them by configuring your web browser accordingly. Information on how to do this can be found in the help files of your web browser. Unfortunately, if Google cookies are blocked, we cannot guarantee the correct functioning of sklep.hemar.com.pl.

If you agree to have Google cookies placed on your device but wish to delete them after visiting sklep.hemar.com.pl, you can do so without risk, and information on how to do this is available in the help files of your web browser.

7. Changes to sklep.hemar.com.pl Security Policy
The website reserves the right to change the privacy policy if required by applicable law, if the technological conditions of the website's operation change, or if the change introduces a standard higher than the legal minimum.

8. Contact
Sklep.hemar.com.pl contacts you using the provided email, and only in special situations do we use the phone number you provided.

If you have any questions or doubts about the privacy policy and the security of your personal data, we encourage you to contact us at our phone number: +48 34 328 70 99 or email: hemar@hemar.com.pl.

If you wish to update or delete your personal data and cannot or do not want to do it yourself, please contact us at our phone number: +48 34 328 70 99 or email: hemar@hemar.com.pl.

For the above matters, you can also correspond with us at the address: HEMAR Family Sp. z o.o. Sp.k., ul. Dworska 12, 42-233 Mykanów.